FAQ Categories Payment & Policies

What happens if someone gets rough or aggressive?

We’re all here for fun! If a player gets too rowdy, aggressive, or ruins the vibe for others, they’ll be asked to leave immediately.

Please don’t force or damage anything. Our props are here to puzzle you, not to survive a wrestling match. Broken items may lead to charges or a sad Game Master (and nobody wants that).

No refunds, no second chances—just a swift exit and a puzzled Game Master.

Do kids need an adult?

Yes. Under 13s must have at least one adult in the room.

Age limit?

Recommended for 13+, but younger kids are welcome with adult supervision.

Cash payments?

Sorry, it’s card-only for safety.

How do we pay?

Online or over the phone. Easy.

Do carers pay?

Nope, as long as there are two or more paying players. Just book in for the number of paying players excluding the carer.

Come along and get the carer plays free, they will need to present their carers card.

If you have more than two or more player who need carers, they can each bring a carer for free as long as the room doesn’t exceed a total of 6 people.